ARE YOU A MASSAGE THERAPIST STRUGGLING TO ATTRACT AND RETAIN CLIENTS?
If you answered YES, you are totally normal! One thing massage therapy school doesn't prepare you for is building your business. When I first started out, 18 years ago, I remember how nerve wrecking it was to put myself out there and ask people to book in with me and then keep booking appointments with me. I didn't want to feel too pushy or salesy, but over the years I came to realize that it's not about trying to sell people on your service, it's about showing them you care. It is such a simple concept! We're in the healthcare industry because we like caring for people, so show them that. Doing this one simple act will guarantee a client for life.
DO YOU WANT TO TRANSFORM THE WAY YOU COMMUNICATE WITH YOUR CLIENTS?
As a massage therapist, you know that the foundation of your practice is built on trust and effective communication. Whether you're working with new clients or maintaining relationships with regulars, the way you communicate can profoundly impact their comfort, confidence, and overall experience. This course is designed to empower you with the skills and techniques needed to enhance your client interactions, build unwavering trust, and ensure a thriving practice.
LEARNING OUTCOMES:
- Nail the first impression
- Effective Listening
- Client education & empowerment
- Master the art of the follow up